HOUSEKEEPING SUPERVISOR

PT Ascott International Management Indonesia

Deskripsi Pekerjaan/ Job Description


The Ascott Limited is a subsidiary of CapitaLand, a Singapore company that has grown to be one of the leading international serviced residence owner-operators in America, Asia Pacific, Europe and the Middle East. The company's brands include Ascott, Citadines, Somerset, Quest, The Crest Collection and lyf. Please click for further information: https://www.the-ascott.com/en/index.html.
 
RESPONSIBILITY:
  • Assists Housekeeping Manager in daily operation, and supervise Room Attendant/Public Area/Linen Attendant
  • Manages schedule and carry out periodical cleaning programs
  • Monitors and check team's work results to ensure no linen or equipments are abused or out of stock
  • Manages guest’s complaints and needs promptly
  • Refers any defects/damage to furniture, fitting, and equipment to Engineering Department promptly
  • Provide OJT training to new and existing staff
 
REQUIREMENT:
  • Minimum Diploma (D3) from Hotel Management major and has 2 years working experience in Hospitality industry is more preferred; Have a good knowledge in Hospitality Industry
  • Good command of English (spoken and written) and computer literacy
  • Perform good leadership & excellent communication, good team work, service-oriented
  • Able to work multi-tasks and underpressure, adaptable, high initiative, discipline, meticulous, well-organized
  • Pleasant grooming and personality
  • Willing to work in any property with SHIFT-based, include working on public holidays