Busana Apparel Group
Deskripsi Pekerjaan/ Job Description
- Provide the first level support of user complaints and record into Support Ticket System
- Coordinate with IT Technical Support for Support Ticket assignment until resolved
- Write and send report on the end-users' problems and requests
- Contact User for Problem Solved confirmation
- Candidate must possess at least Diploma in IT field.
- Good communication in English & Indonesia.
- At least 1 Year of working experience in the related field.
- Fresh Graduates are welcome.
- Has strong logical thinking.
- Neat and structured Administrative Filing
- Has basic Technical Support knowledge (PC components, Windows, Mail, etc)