IT Specialist

PT Aksara Nusantara

Deskripsi Pekerjaan/ Job Description


Job Description:
Product Specialist is responsible for
  • Manage daily operations of the IT department
  • Analyze defect source that found in testing then provide feedback to product designer team.
  • Analyze requirements and design documents in order to develop comprehensive and efficient tests and test implementation strategies
  • Execute manual and/or automated tests, document results and update defect tracking systems
  • Assist with the installation of new hardware and software and help train employees on its use
 
Responsibility  
  • Provide Frontline Technical Support and Troubleshooting for our products
  • Responsible for general and technical knowledge of our products 
  • Must be able to identify all technical issues 
  • Provide end user with training when required
  • Prepares product reports by collecting, analyzing, and summarizing information and trends.
 
Requirement  
  • < 35 years old
  • Bachelor’s Degree in Information Technology, Computer Science or related field required
  • Fresh graduates are welcome to apply, has 3-5 years working experience is preferable. 
  • Strong academic, quantitative, problem solving, and analytical skills.
  • Experience in programming language is a plus.
  • Excellent communication both written and verbal to represent the product to customers personally and at field events such as conferences, seminars, etc. 
  • Proficiency & Active in English is a must. 
  • Understand Network Topography
  • Understand Hub/switch/router/wired/wireless connection and troubleshooting
  • Understand application / web programming / operating system is preferred
  • Knowledge of hardware technology and concepts
  • Highly initiative individual, self motivated, hard working and able to work under pressure. 
  • Creative and always think outside the box