Operational Controller - BSD Placement


Deskripsi Pekerjaan/ Job Description

  • Candidate must possess at least Bachelor's Degree, Master's Degree/Post Graduate Degree in Finance/Accountancy/Banking or equivalent.
  • At least 5 Year(s) of working experience in the related field is required for this position.
  • Preferably Manager/Assistant Manager specialized in Finance - General/Cost Accounting or equivalent.
  • Willing to be placed at BSD Office.
  • Must be fluent in English, both speaking and writing.
  • Graduated from local or overseas Ivy League.
You are expected to take ownership and operate independently in mostly intensive, regional-based work. Your key activities would be as follows:
  • Work with our monitoring and operational control (HQ War Room) team to coordinate and communicate with the operational teams on key day to day operational processes to drive superb performance to exceed customer expectations
  • Ensure respective regional teams adheres to SOPs and processes, and in instances of non-performance or non-compliance, de-bottleneck the operational issues or educate operational personnel on the right way of working
  • Enhance effectiveness of our monitoring and operational control team to continually help reinforce adherence to SOPs and processes that drive operational performance
  • Periodically test controls of processes to ensure internal control process robustness and compliance
  • In instances of non-performance due to structural gaps in our processes, identify gaps and/or improvement opportunities with our branch end to end processes (commercial, logistics, finance) and re-design processes together with CRM business transformation and IT DevOps Teams to augment the current ways of working and continuously improve our business
  • Educate end-users on new practices and act as a change agent within the business
The role will be based in Jakarta.  This position reports to Head of CRM and Business Intelligence. Travel in this role will be ~50-60%, as it requires frequent travel to distribution branches and factories spread across Indonesia.
The role provides an excellent opportunity to hone operational process excellence and control skill sets. The role provides a balance of operational skills in managing shorter term business objectives by driving compliance at our respective regional offices, as well as building our future business model via contributing to next generation business processes and SOPs. As the role involves extensive exposure to senior management, the role is ideal for someone aspiring to be learn from, make networks, and eventually get to top management position in the organization.
We seek highly dynamic individuals with strong records of professional achievements and aspirations. The ideal skillset would combine a robust analytical toolkit (preferably from a consulting or an audit firm or similarly quantitative role in a corporate environment) and yet has a knack for getting their hands dirty in execution to drive value improvement in our end to end process. Previous exposure to consumer goods, retail or commodity industries is preferable. Experience in internal audit, supply chain, distribution related functions or process excellence or operations excellence projects roles are advantageous.
The following criteria are crucial for selection:
  • 5 to 8 years’ work experience in consulting (operations or process excellence), consumer products, operations management, distribution management or logistics related roles in Southeast Asia or Greater China.
  • Strong analytical skills, with the ability to identify non-compliance or structural process problems and impacts to other people in the end to end workflow, combined with a problem-solving attitude with both creativity and practicality
  • Capacity and drive to work and to communicate effectively with all levels of the organization
  • Ability to influence and drive performance of various stakeholders within the organization
  • Ability to handle tight deadlines and work well under pressure
  • Personal qualities such as being a team worker and an independent thinker
  • Comfortable working in a relatively unstructured, ambiguous, project-based and multi-cultural environment
  • Fluency in English and Bahasa Indonesia
The following criteria are advantageous:
  • Experience in internal audit or process control and improvement functions
  • Experience in project management, process excellence or operations excellence
  • Exposure in consumer goods, logistics, manufacturing, retail or commodity industries
  • Exposure in commercial (sales, marketing, trade category management), manufacturing operations, supply chain, or finance functions