Production Support


Deskripsi Pekerjaan/ Job Description

Job Description
  • Manages a group of production support analysts who perform staging-verify-production deploy and first-level bugs technical analyst of elevenia platform.
  • Develop/implement/execute production support reporting processes and systems.
  • Analyzes deficiencies in service or performance and recommends product or service improvements (based on reported bugs) to address problems.
  • Manages subordinate staff in the day-to-day performance of their jobs.
  • Ensures that project/department milestones/goals are met.
  • The team is also act as reserve development team and involve in development team if situation is required
Soft Competency
  • Leadership
  • Teamwork & team management
  • High attention to detail & explorative
  • Negotiation
  • Fast learner
  • Familiar with business requirements, functional requirements
  • Has previous significant working experience as Software Developer / Programmer
  • Familiar with project methodology, especially Agile / Scrum
  • Familiar with latest software technology, especially Java back-end, and mobile apps technology-especially in debugging
  • Intermediate-to-Advanced skill of SQL scripting
  • Min. experiences: 4 years