Deskripsi Pekerjaan/ Job Description

Position Summary:

  • Successful candidate will be supporting our project mainly in Banking and Large Enterprise and you will be based in Jakarta office
  • You will in charge with customer and team directly to handle various security issue, fault handling and network security issue level 2


  • Ability to troubleshooting methodology to identify configuration, security isue.
  • Work with the operations team to conduct scheduled maintenance and enhancements to the platform.
  • Diagnose, as appropriate, complex systems issues with multiple influencing factors.
  • Deliver superior customer service through professional, comprehensive, and timely communication for all incidents and request for change
  • Ensure timely response, escalation, and resolution to promote the rapid restoration of services for all incidents

Skills and Qualifications:

  • Have excellent communication both oral , written and listen
  • Having at least 3 - 5 years experience working with Juniper, Extreme, Palo Alto and Checkpoint
  • Have knowledge in networking concept is a must (e.g: OSI Layer, TCP/IP and VLAN)
  • Having Juniper, Palo Alto, and Checkpoint Certification is preferable (e.g: JNCIS-ENT, JNCIS-SEC, ENS, ACE, CNSE, CCSA, CCSE)
  • Passionate to learn, hardworking, good team player, and willing to travel all over Indonesia
  • Must be willing to be available for occasional out of work hours
  • Possess good interpersonal and problem-solving skills
  • Willing to learn new things by self-study, on-the-job training¬† as well as through formal training
  • Graduated from reputable university majoring in Information Technology or Electrical Engineering with minimum GPA 2.75
  • Juniper, Extreme, Palo Alto and Check Point experience will be huge advantage

Documents need to be sent : 

  • Curriculum Vitae & updated photograph
  • Academic transcript & Certificate
  • Identification Card (KTP)
  • Training Certificate


If you feel that you can meet the qualification and up for the challenge, please send your complete resume and current color photograph by clicking button bellow