TECHNICAL SUPPORT - SURABAYA

PT AWIZ INDONESIA

Deskripsi Pekerjaan/ Job Description


Responsibilities

  • Specifically responsible for installation, configuration, training, and project management for the Raptor product suite (hardware and software) and associated interfaces.
  • Specifically responsible for the 1st level support and education of Raptor Point of Sales System to the costumer.
  • Responsible for the maintenance and troubleshooting.
  • Responsible for the tracking and management of all support calls.
  • Work with the support team to ensure service level requirement are exceeded.

 

Qualification

  • Male
  • Diploma (D3) or Bachelor (S1) degree.
  • Graduated from a reputable university, preferable from Information Technology/Information System major.
  • Minimum experience 1 year in the same field (IT staff/Technical Support)
  • Fresh graduates are welcome to apply.
  • Duties will include travel, shift work, and weekend.
  • Have driving license and own vehicle (motorbike).
  • Understand MySQL and networking is preferable.
  • To be located in SURABAYA

 

If you are as keen as us in providing excellent service and self-motivated, please provide your resume and expected salary. Those without expected salaries will not be considered.

For further information, please check Raptor Career.